Welcome to Majid Collection. By visiting our website or placing an order, you agree to our terms, policies, and guidelines stated below. These rules ensure a smooth and trusted shopping experience for all customers.
📦 2. Shipping Policy
All orders are processed within 1–2 working days.
Delivery time is 3–7 working days nationwide.
Free Shipping on all orders.
Cash on Delivery (COD) is available across Pakistan.
Customers must provide accurate address and active phone number.
🔄 3. Return & Exchange Policy
🔄 3. Return & Exchange Policy
We accept returns or exchanges only under the following conditions:
Eligible Cases
Wrong product received
Damaged or defective item
Product not matching description
Conditions
Request must be made within 48 hours of receiving the parcel.
Item must be unused and in original packaging.
Customer must share unboxing video for claims.
Non-Returnable Items
Used or damaged by customer
Items without original packaging
Color differences due to lighting (not eligible)
🔐 4. Privacy Policy
We respect your privacy. All information collected is used only for:
Order processing
Delivery updates
Customer service
Improving store experience
We never share your personal information with third parties except courier companies for delivery.
💰 5. Payment Policy
We offer Cash on Delivery (COD) nationwide.
Customers must pay the courier upon receiving the parcel.
Refusal of parcel without valid reason may lead to order restrictions in the future.
🛒 6. Order Cancellation
Customers may cancel orders within 12 hours of placing them.
Once shipped, order cannot be canceled.
Majid Collection reserves the right to cancel suspicious or unverified orders.