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📜 Terms & Policies – Majid Collection

Welcome to Majid Collection. By visiting our website or placing an order, you agree to our terms, policies, and guidelines stated below. These rules ensure a smooth and trusted shopping experience for all customers.

All orders are processed within 1–2 working days.
Delivery time is 3–7 working days nationwide.
Free Shipping on all orders.
Cash on Delivery (COD) is available across Pakistan.
Customers must provide accurate address and active phone number.

🔄 3. Return & Exchange Policy

We accept returns or exchanges only under the following conditions:

Eligible Cases

Wrong product received
Damaged or defective item
Product not matching description

Conditions

Request must be made within 48 hours of receiving the parcel.
Item must be unused and in original packaging.
Customer must share unboxing video for claims.

Non-Returnable Items

Used or damaged by customer
Items without original packaging
Color differences due to lighting (not eligible)

We respect your privacy. All information collected is used only for:

Order processing
Delivery updates
Customer service
Improving store experience

We never share your personal information with third parties except courier companies for delivery.

We offer Cash on Delivery (COD) nationwide.
Customers must pay the courier upon receiving the parcel.
Refusal of parcel without valid reason may lead to order restrictions in the future.

Customers may cancel orders within 12 hours of placing them.
Once shipped, order cannot be canceled.

Majid Collection reserves the right to cancel suspicious or unverified orders.

© 2025 Majid Collection

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